15 LOW-COST WAYS TO FIND NEW AESTHETIC CLIENTS

Attracting new customers doesn’t have to break the bank. With a little creativity and consistency, you can grow your business without spending a fortune. Here are 15 practical, low-cost strategies to expand your client base:

  1. Leverage Personal Networks
    Ask for referrals from family and friends. Your close network is a great starting point for word-of-mouth marketing.
  1. Tap into Existing Clients
    Encourage satisfied clients to refer others by giving them two business cards—one for themselves and another to pass along.
  1. Always Be Prepared
    Carry business cards wherever you go. Hand out two to every new acquaintance, encouraging them to share one with someone they know.
  1. Showcase on Facebook
    Create a business page on Facebook and share client-approved before-and-after photos to highlight your expertise.
  1. Leverage Instagram
    Build a visually appealing Instagram profile with client-consented before-and-after images to showcase your results and attract followers.
  1. Optimize Your Google Presence
    List your business on Google Business Profile to increase your visibility in local searches.
  1. Request Google Reviews
    Politely ask happy clients to leave positive reviews on Google. These reviews significantly impact new clients’ decisions.
  1. Encourage Facebook Reviews
    Ask your loyal clients to leave testimonials on your Facebook page, building trust with potential customers.
  1. Create an Informative Website
    Build a professional, user-friendly website. Include pricing ranges to encourage clients to visit for more detailed consultations.
  1. Invest in Basic SEO
    Optimize your website for search engines to improve its visibility. A 6 to 12-month SEO retainer can yield significant results.
  1. Utilize Supplier Networks
    Request that your suppliers feature your business on their websites as a trusted customer.
  1. Seek Public Speaking Opportunities
    Engage with local women’s groups or community organizations by offering to speak on topics related to your expertise.
  1. Host VIP Events
    Organize exclusive events to showcase your services, connect with potential clients, and reward loyal customers.
  1. Promote In-Clinic Materials
    Stock your reception with brochures, flyers, and informational leaflets to educate and engage walk-ins.
  1. Invest in Visible Signage
    Place a professional pull-up banner outside your business to capture the attention of passersby.

MASTERING YOUR CONSULTATION AND SALES PROCESS

Today’s aesthetic clients are well-informed before they even step into your clinic. Most have:

  • Researched your business online
  • Asked for personal recommendations
  • Checked your website and reviews
  • Compared pricing

By the time they book an appointment, they usually need answers to just three key questions:

  1. Are your facilities professional and suitable for their desired treatments?
  2. Do you understand and address their concerns?
  3. Do they feel a personal connection with you?

If clients leave with statements like “I need to think about the cost,” “I have to ask my partner,” or “I’ll shop around,” it’s a sign that one or more of these questions weren’t adequately addressed.

Here are tips to refine your consultation approach:

  • Listen Actively: Ensure the client feels heard by letting them explain their concerns fully before offering solutions.
  • Be Confident Yet Approachable: Demonstrate expertise while maintaining a friendly and welcoming demeanor.
  • Provide Clear Explanations: Break down the treatment process and its benefits, addressing any concerns proactively.

Self-reflect after every consultation:

  • Did I establish trust?
  • Did I showcase my expertise without overwhelming the client?
  • Did I leave them excited about the results they could achieve?

With a little practice and attention to detail, you can turn every consultation into a successful conversion.